Technology and the Community Law Office

On Friday I will be attending the annual American BarAssociation Technology Show. This is the international technology showcase for the legal industry and all the big players in the industry will be well represented. Why do I feel it is important to attend, and even more so, why do I feel it is important to share this with you?

Where we came fromLast month I was hired by a client to work on a case that had been in litigation for months. As is the norm, I called the attorney on the other side of the matter and informed him that I would be entering into the case. After the initial pleasantries, the attorney asked for my information and I gave him the basics (phone, address, spelled my name three times, and provided my email address). I then confirmed the information I had for him and asked for his email address. I was shocked when he told me that he refuses to use email and that if it were up to him the office would still use typewriters.

How could a lawyer in today’s world be such a Luddite (non-technology user)?

The Rules of Professional Responsibility in Illinois states:
To maintain the requisite knowledge and skill, a lawyer should keep abreast of changes in the law and its practice, including the benefits and risks associated with relevant technology, engage in continuing study and education and comply with all continuing legal education requirements to which the lawyer is subject.
The above statement falls under the subheading of Maintaining Competence. So much of what I do is advise clients in their lives. Texting, email, Facebook, Instagram and other forms of social media are an integral part of people’s lives, central to who they are and how they interact with the world around them.

I want my office to always be about personal connections. I need to protect you not only in court but also from data loss and the interconnected world. I am now looking into other forms of communication like live interfaces with each client and the ability to do secure communication so that employers and email are not able to see our privileged communication.

Posted by: jorellana on March 16, 2016
Posted in: Uncategorized